Hi, Try checking the access with record link, just to see if he is getting insufficient privilege access issue. Also check "Append" and "Append To" privileges to all the related entity lookup fields and navigations or any other dependencies with the record. make sure of having the privilege on all required dependents like views, web resources/Iframses(if any) Qsn, Record is not available in view/adv. find or error when try to open?
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