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Forum Post: Auto-Populating Customer in Case

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I am using the built in Case and Account Entities. I have a third custom entity that contains Buildings. Each Building belongs to one Account/Customer. For our cases, we have the CSR select a building for the case. I would like to automatically pull in the account ID for the building at the time that they select the building (it is a lookup). What would be the easiest way to make this connection?

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