Please follow these steps. Hope these will resolve your issue.
1. Go to Start, write ”cmd”.
2. Right click on cmd.exe and choose ‘Run as administrator’.
3. Write “lodctr /r” and press enter.
You will then get the message ‘Info: Successfully rebuilt performance counter setting from system backup store’.
4. Check if there are providers that are disabled, write “lodctr /q” and press enter
5. You will then get a long list of providers, make sure that the [CRM Client] is Enabled, se below
If not, write “lodctr /e:CRM Client” and press enter.
6. Install the Outlook client rollup, 10(v2) or 11.
Done.