Hi Slim, the standard scenario is the following: 1) OWNERSHIP If records exists yet in ERP, ERP is master for: Accounts Products Price list Invoices CRM is master for: Quotes Orders Lead Contact 2) SYNCHRONIZATION You could use a cronjob/scheduled task for all non-critical operations (account creation and catalogs from ERP to CRM, validated orders from CRM to ERP). You should use real-time web services for critical operations (such as stock control, complex validation rules, etc.) Hope it helps, feel free to ask more. If you found the answer helpful, please mark as Verified Join my network on LinkedIn Follow me on Twitter Thank You & Best Regards Francesco Picchi Microsoft Dynamics CRM Consultant, Bologna, ITALY Independent Contractor http://www.francescopicchi.com
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