[quote user="jhoran1046"] We are using the following activities: Fax, Phone Call, Letter, Appointment, and Recurring Appointment. On these activities there is a "To" field. This field is a party list and has the following OOB entities in the list: account, contact, lead, and user. Is there a way to add a custom entity to this party list. We have a custom entity for employees and we need to be able to set the "To" to an employee. I have been looking without success to see if there was a way to add out custom entity to the party list. I haven't been able to find out how the party list is set to in include the OOB entities. I am looking for a supported or unsupported way to do this. If that is not possible I wanted to figure out how the party list works so I can effectively explain why this request is not possible. [/quote] In this case, the way the system is set up we need the employee entity and we are using it currently. We are utilizing all the OOB entities as well. I have dug through all the resources online and I cannot even find information on how the party list actually work. I have tried to pick apart the database to see how it works and I haven't been able to piece it together. We have implemented several unsupported workarounds. If I could figure out how the party list work I feel certain I could come up with something. At this point, I feel like I would have to talk to a CRM engineer to get the info I need.
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