The simplest answer is to not track sensitive emails into CRM. Instead, manually chose which emails to track. Otherwise, there is a way to restrict access to emails in CRM, though it may not be viable. The main approach is to give all users less than organisation-level access to read activities. You could give BU or Parent-Child access to most users if the owners of the sensitive emails (you, or it could be a team), are in a different business unit. You could then share all non-sensitive activities to users who do need access. There are some drawbacks to this: It applies to all activity entities (not just emails), as they share the same security privileges You could end up sharing a lot of records, and that can cause performance and storage overhead within CRM
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