Forum Post: RE: Slow Silverlight Webreource loading on Opportunity Form...
We had a similar problem recently which was only noticeable against CRM Online/CRM Hosted. For us the solution was to use REST instead of SOAP in our calls to CRM from Silverlight. We saw reductions...
View ArticleForum Post: RE: Resolving a case in mobile express 2011
Hi,You don't have the option to resolve cases on the mobile version. I suggest you implement a custom drop down menu that will trigger a workflow closing the case.Hope this helps
View ArticleForum Post: RE: How to identify CRM AD groups GUID
Thanks to both of you.I run the script and I realised that there are 2 different kind of information:The Object ID (with a code different per each group)The Object name (where the GUID is the same for...
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Forum Post: Possibility of having Two forms of same entity, when in...
Dear All,I need a clarification in a case which i have encountered in a current project, the case is described below in a generalized way,There are two entities say for eg., Entity-A & Entity-B and...
View ArticleForum Post: RE: CRM 2011 Online - Status field in header
No - I never did run this down with a support ticket as it didn't end up being a requirement to the project I was working on.
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Blog Post: Adding Standard text to Microsoft Dynamics CRM 2011 Notes
Described in this post is a way to add standard text to the Notes section in Microsoft Dynamics CRM.
View ArticleForum Post: RE: CCA documentation
Let me know if this helps.blogs.msdn.com/.../introduction-to-the-customer-care-accelerator-cca.aspxblogs.msdn.com/.../released-customer-care-accelerator-for-microsoft-dynamics-crm-2011.aspxAasif Sheikh
View ArticleForum Post: RE: Direct Mail subject line
Do you guys have email template with the html tag in body of the email? if you have any email with the html tag in the email body saved in email template then delete that email. Also, remove the logo...
View ArticleForum Post: RE: Automatically track emails in Outlook based on a rule
With the default functionality it is not possible, however you may need to connect with one of our partners to get this done.Aasif Sheikh
View ArticleForum Post: RE: Multiple Open Calls Creating a Mess
Hello Sami,Thank you for posting your question out here.Are you talking about the OOB entity Lead in CRM and the Phone Calls associated with it which are open and not marked complete.Then I created a...
View ArticleForum Post: RE: crm for outlook feature question?
You may need to connect with one of our partners for this.Aasif Sheikh
View ArticleForum Post: RE: How to add additional information to the closed opportunity form
Thank you Jason. As always, you are quite knowledgeable, courteous, and helpful.
View ArticleBlog Post: CRM, A Smart Investment
According to a report made earlier this year by Gartner, an information technology research and advisory company, CRM software will be the top priority for additional spending on enterprise...
View ArticleForum Post: RE: Custom Quote Field not showing correctly when Print Quote For...
Thank you Jason. This gets me really close but not all the way. The field is only saved to the server upon saving the quote. Because this will happen behind the scenes, I'd like that if the user...
View ArticleBlog Post: You Can’t Manage Your Sales Pipeline if You Don’t Measure It
You will rarely hear a company say that measuring sales pipeline and accurate business forecasting isn’t important. In spite of this, so many companies still don’t have a unified process for tracking,...
View ArticleForum Post: Viral Appointment
We have been experiencing an intermittent issue with appointments “going viral.” Over the last 5 months or so this has only happened to 4 appointments. When this happens a duplicate appointment is...
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Blog Post: It’s Official! Microsoft to release Dynamics CRM 2013 this Fall!
Since the beginning of the summer I have been blogging about “Orion”, Microsoft’s highly anticipated new release of Dynamics CRM. Microsoft has announced that “Orion”, now officially named Microsoft...
View ArticleForum Post: RE: CRM Printing Only one page.
Hello,This was a recently discovered issue which will be fixed in UR 16. To workaround this issue, you can export the required records to excel and then print it. We understand that losing the...
View ArticleForum Post: CRM 2011 Pie Chart - Percentage round to nearest whole number?
Hello, I have a pie chart and I want to display only a whole number percent. No matter what I try I can only seem to get a 2 decimal percent to show. I've tried Label="#PERCENT" but it seems like...
View ArticleForum Post: RE: Using Notes to update contact status to active
Hi Mia,Ok, I see a few issues here:Screenshot 1:Did you intend for the scope of the workflow to be user? With scope set to user, the workflow will only run for the creator of the workflow, not for all...
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