I JUST checked account in my recently created trial system. The documents option was not present, Same as you and the same as I have recently seen. I opened the account form in customizations. Changed from looking at the body of the form to navigation. I could then see that the documents option was not included in the navigation. Strangely the icon next to the documents option was an "x"! But I added into the navigation, published the form, refreshed screen and tried again. Documents option was then present. You may have the same problem.
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