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Forum Post: RE: Show/Hide section condition not working


Forum Post: RE: Web resource method does not exist: issue coming in IE in crm 9.2 online

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You can try this article - community.dynamics.com/.../web-resource-method-does-not-exist . However, I also suspect the error cause might be IE deprecation as it is working in Edge and Chrome.

Forum Post: RE: Rollup fields not refreshing after 12 hours

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Hi there. Thank you for this. However, this still does not solve our issue. The recurrence is set to every 1 hour. We can Resume the rollup field job, but this will only be a one-time thing - in the sense that we cannot resume each time this happens. Is there anywhere else we can find out why this is happening or how we can fix it so that we don't have to resume each time? Thanks.

Forum Post: Different child case view on case form

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Hi there everyone, I'm getting very confused on the case form when I see the child view I get some different fields on the form, from when opening up the My Active views. Isn't suppose to show that view? For example "Modified on" ,... Why is that?

Forum Post: RE: Web resource method does not exist: issue coming in IE in crm 9.2 online

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Hi Guido, Thanks for ur response. In IE( internet explorer) getting script issue on load however in chrome & edge there's no issue. Any Ms document link available where they mentioned for browser compatibility issue or this is not supported any more in IE. Thanks, Jharana

Forum Post: RE: Web resource method does not exist: issue coming in IE in crm 9.2 online

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Hi Venkatesh, Thanks for your response.I have followed the url u posted already but seems js file code is fine .Usually if we copy paste code from visual studio then if anything missed we get this type error earlier i got this error in chrome not from this particular function name but from others after modified the code in notepad++ no error got. But here thing is in chrome & edge browser i am not getting this particular menthod error but in IE its coming. Any idea ? Thanks, Jharana

Forum Post: RE: How to hide disabled Users from Hierarchy?

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Hello, Since "disabled" users are not deleted (and cannot be deleted as supported way) from D365 database, there is no additional OOB solution for that. As you mentioned, changing the User's manager would be the only option to redefined the hierarchy and move disabled user from manager´s diagram. My suggestion here would be submit an IDEA to improve this feature in the near future, asking to review and remove disabled users automatically from hierarchy when they are not in the Active Users list. experience.dynamics.com/.../ Thanks,

Forum Post: Send remainder email if any open cases in crm not updated in last 48 hours in c# in CRM

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Hi All, I need to create a c# job to send email remainder to the case assigned to teams which is not updated in last 48 hrs in crm . Is there any link available can follow or console app to use or can we create power app microsoft flow for this scenario so that can schedule this job ? Thanks, Jharana

Forum Post: DateTime values are off by one hour at some dates

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Hi! I have a problem when querying DateTime values. My timezone is set to UTC-03 , so if set a date field through Crm UI to 08/08/2021 00:00 it gets converted to utc and when i query it by the sdk i get 0 8/08/2021 03:00 then i can use ToLocalTime() to get 08/08/2021 00:00 again. The problem is that some dates like 01/01/1998 00:00 uses for some reason UTC-02 so it gets converted by the crm to 08/08/2021 02:00 so when i convert using my timezone UTC-03 i have a difference of 1 hour 07/08/2021 23:00. I know it could be a daylight saving time problem, I tried converting using TimeZoneInfo class to correct it but it does not work: TimeZoneInfo zone = TimeZoneInfo.FindSystemTimeZoneById( "Argentina Standard Time" ); DateTime localDateTime = TimeZoneInfo.ConvertTimeFromUtc(date, zone);

Forum Post: Display Message or Alert First Time User Logs In Daily

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Is there anyway to have a message or alert via JS or Plugin run the first time a user logs in for the day? For example, once a day for the first time a user logs in or loads the CRM, I want a message to appear with certain information via a dialog or alert box on the screen but only for certain users/types of users. This loading page wouldn't be on any particular form but likely the default subarea for the app, usually Contacts.

Forum Post: RE: Send remainder email if any open cases in crm not updated in last 48 hours in c# in CRM

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Hello @Jharana, Hope you are doing great! If you need to use C# you can browse the sample pages to retrieve data from PowerApps-Samples/cds/orgsvc/C# at master · microsoft/PowerApps-Samples · GitHub I will suggest to use Power Automate investigate on this and open a ticket if you are stuck, the product is simple and within few minutes you will be able to retrieve data, then apply a condition to filter what you need. Here's an example. Get Count of records retrieved in CDS connector in a Flow | Power Automate | D365 Demystified Instead of accounts you retrieve cases and filter by last update. Please let me know. Regards,

Forum Post: RE: Rollup fields not refreshing after 12 hours

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Hi, Please check that Async service is working fine and not stopped. Also, you can use a plugin to force the calculation when its related entity field value changed: pradipwebmaster.wordpress.com/.../

Forum Post: RE: Does anyone have the updates for Dynamics CRM 4.0?

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Unfortunately all of our links to past CRM 4.0 updates have been removed. I was not even able to find any archived site for these update rollups.

Forum Post: Is there a way to set the default personal email tracking settings to No email by default.

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Hi all, Quick question. I really hate the personal email tracking settings in Dynamics especially the one where it's got a option to track all email. Most users don't want all their emails tracked in Dynamics when we perform a server side sync for their mailbox. I know I can change their personal track settings using the XRM toolbox but is there a way to set the default personal track settings for any new users in Dynamics to say no emails for example or do we have to do this manually for everyone? Before server side syncing their emails I don't want to have to remember to manually use the XRM toolbox and set their track settings to no emails. As I could forget or miss someone. Kind regards, Mike

Forum Post: RE: remove an option set value

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Can someone confirm whether this is the correct answer? I'm having difficulty nailing down this and other nuances of solution updates, and every bit of trustworthy information is very helpful.

Blog Post: How to – Export Dataverse (Dynamics 365) data to Azure SQL using Azure Data Factory pipeline template

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[Visual Guide to Azure Data Factory - https://acloudguru.com/blog/engineering/a-visual-guide-to-azure-data-factory] Using the new Azure Data Factory pipeline template – Copy Dataverse data from Azure Data Lake to Azure SQL – we can now easily export the... Read the full text.

Forum Post: RE: Web resource method does not exist: issue coming in IE in crm 9.2 online

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The IE deprecation details, Link - techcommunity.microsoft.com/.../1591666

Forum Post: RE: File Upload not working in Dynamics 365 9.1 OnPremise

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yep we have the same issue as well and the 1.2 update does not resolve this how do we raise a ticket to Microsoft about this?

Forum Post: RE: Different child case view on case form

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Hi, I checked that. In the classic interface, it shows My Active views indeed. However, when you see the subgrid's properties of Case form in the UI, the value of default view is empty. And when you check the Allow users to change view option, it will show the view name which it actually uses. It is a Associated View named Associated Cases and it doesn't display in the default view. I'm not sure this is a design or a bug. BTW, Customer Service Hub uses Case for Interactive experience form which is the same.

Forum Post: RE: Send remainder email if any open cases in crm not updated in last 48 hours in c# in CRM

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Thanks for the response.But is there any other link available for automate to do this exact requirement as i am new to this power automate however will go through this. Thanks, Jharana
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